American Express Credit Card customers unable to connect accounts or update Bank Feeds in QuickBooks

Incident Report for QuickBooks

Resolved

Customers can now connect to American Express
Posted Apr 01, 2019 - 13:12 PDT

Update

We are continuing to investigate this issue.
Posted Mar 29, 2019 - 12:19 PDT

Investigating

American Express Credit Card customers are currently unable to connect new accounts or refresh Bank Feeds to download transactions. This is impacting QuickBooks Online and QuickBooks Self-Employed. We are working with American Express Credit Card on fixing the problem. We apologize for any inconvenience this may cause.
Posted Mar 29, 2019 - 08:46 PDT