Resolved -
This incident has been resolved.
Nov 12, 12:59 PST
Monitoring -
We’ve implemented a fix that is currently restoring service for most customers. Some users may still experience intermittent access issues while systems fully recover.
Nov 12, 12:39 PST
Update -
We are continuing to work on a fix for this issue.
Nov 12, 12:29 PST
Identified -
The issue has been identified and a fix is being implemented.
Nov 12, 12:28 PST
Update -
We are continuing to investigate this issue.
Nov 12, 12:21 PST
Investigating -
What is happening
Some customers are reporting that they are unable to access QBO, QB Time, Workforce, or QBOP. Some customers are also seeing a message, "We are currently down for maintenance." in their product.
Why is this happening
Root cause is still under investigation.
Nov 12, 12:19 PST