Identified - The ATO are currently experiencing issues affecting SBR (Standard Business Reporting) services. This may cause a delay for some customers lodging pay events and it may take up to 72 hours for the event status to change.

If you have lodged a pay event and the status has not changed after 72 hours, please contact support. If you are within the 72 hour window we ask for your patience and will provide further information when available.
Jul 14, 20:18 PDT

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Past Incidents
Jul 27, 2021

No incidents reported today.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021
Resolved - This incident has been resolved.
Jul 22, 10:25 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 10:00 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 22, 09:46 PDT
Update - We are continuing to investigate this issue.
Jul 22, 09:44 PDT
Investigating - We are currently experiencing a system issue that may impact your ability to login. We are working to restore your service as quickly as possible. Please subscribe to this page for updates, or check back later. We will update this issue as soon as we have more information.
Jul 22, 09:38 PDT
Jul 21, 2021
Resolved - This incident has been resolved.
Jul 21, 12:15 PDT
Monitoring - We have identified the cause of the root cause of the error message and are currently monitoring the connections.
Jul 21, 10:30 PDT
Investigating - We are currently researching this issue. This issue appears to be happening for customers who are completing the new setup process for their new Company files
Jul 21, 09:14 PDT
Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

Unresolved incident: Pay event submission delay with the ATO.

Jul 13, 2021

No incidents reported.