Preview and print is unresponsive when trying to preview or print vendor/expense checks

Incident Report for QuickBooks

Resolved

This incident has been resolved. If you are still seeing an issue, please make sure to refresh your browser.
Posted Apr 02, 2019 - 10:45 PDT

Update

A fix has been implemented for the issue with printing vendor checks in QuickBooks Online. For the fix to take effect, please refresh your browser.

We are continuing to monitor this process for any additional issues. This issue is considered resolved at this time.
Posted Apr 02, 2019 - 10:09 PDT

Monitoring

A fix has been implemented for the issue with printing vendor checks in QuickBooks Online. For the fix to take affect, please refresh your browser.

We are continuing to monitor this process for any additional issues. This issue is considered resolved at this time.
Posted Apr 02, 2019 - 09:06 PDT

Identified

We are currently investigating an issue that is preventing QuickBooks Online users from previewing or printing checks. This experience may differ depending on your browser. Printing paychecks is not affected by this issue.

A potential resolution for this issue has been identified. We are in the process of implementing this fix and
expect more details within the next hour.

There is currently no workaround for this issue, however we are working to correct this as quickly as possible. As soon as more updates are available we will post them here.
Posted Apr 02, 2019 - 08:04 PDT

Investigating

We are currently investigating an issue that is preventing QuickBooks Online users from previewing or printing checks. This experience may differ depending on your browser. Printing paychecks is not affected by this issue.

There is currently no workaround for this issue, however we are working to correct this as quickly as possible. As soon as more updates are available we will post them here.
Posted Apr 02, 2019 - 07:35 PDT