Some customers are currently unable to complete tasks in their QBO or QBOA due to a billing error

Incident Report for QuickBooks

Resolved

An earlier issue with QBO prevented some users from login into their accounts. Our teams have resolved the issue, and users should now be able to login.

Thank you for your patience as we worked to resolve this issue.
Posted Jul 15, 2023 - 07:50 PDT

Update

We are continuing to investigate this issue.
Posted Jul 15, 2023 - 07:46 PDT

Update

An earlier issue with QBO prevented some users from login into their accounts. Our teams have resolved the issue, and users should now be able to login.

Thank you for your patience as we worked to resolve this issue.
Posted Jul 15, 2023 - 07:45 PDT

Update

We are continuing to investigate this issue.
Posted Jul 14, 2023 - 14:50 PDT

Investigating

Some customers are currently unable to login in to their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
Posted Jul 14, 2023 - 14:39 PDT
This incident affected: QuickBooks Online (United States, Canada).