QuickBooks Online Accountant issue accessing clients and being redirected to the login page

Incident Report for QuickBooks

Resolved

This incident has been resolved.
Posted Jan 20, 2026 - 15:42 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 20, 2026 - 14:04 PST

Investigating

Some accountants are currently unable to access clients in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
Posted Jan 20, 2026 - 11:59 PST
This incident affected: QuickBooks Online (United States, Canada).
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