E-Invoicing customers are encountering 502 Bad Gateway

Incident Report for QuickBooks

Resolved

Our teams have resolved the issue, and users should now be able to access invoices, purchase orders and use the pay functions.

Thank you for your patience as we worked to resolve this issue.

Posted Aug 01, 2024 - 14:09 PDT

Monitoring

A fix has been implemented and we are monitoring the results. We apologize for the inconvenience.

Posted Aug 01, 2024 - 13:21 PDT

Update

We are still investigating the issue. We apologize for the inconvenience and hope to get everything up and running soon!

Posted Aug 01, 2024 - 12:31 PDT

Investigating

We are aware of issues impacting invoices, purchase orders and errors with the pay button. We’re currently investigating the cause of the issue and we’ll share updates on our progress.

Posted Aug 01, 2024 - 11:59 PDT

This incident affected: QuickBooks Online (United States).