Some customers are currently receiving a 'Sorry we've encountered a problem' error message when attempting to set up payroll.
Incident Report for QuickBooks
Resolved
This incident has been resolved.
Posted May 06, 2022 - 08:59 PDT
Investigating
Some customers are currently receiving a 'Sorry we've encountered a problem' error message when attempting to set up payroll.
We are working with our engineering teams to fix this matter as soon as possible and will keep you updated.

We apologize for the inconvenience and hope to get everything up and running soon.
Posted May 06, 2022 - 05:44 PDT
This incident affected: QuickBooks Online (Canada).