Some QuickBooks Online Mac users are unable to print Invoices and other transactions.

Incident Report for QuickBooks

Resolved

An earlier issue with QBO prevented some Mac users from printing PDFs from within their browser. This issue is being worked by Third Party Partners to resolve this issue with Mac print previewer. In the meantime, you can download the PDF and print from Adobe.

Thank you for your patience as we worked to resolve this issue.
Posted Oct 10, 2023 - 09:38 PDT

Investigating

An earlier issue with QBO prevented some Mac users from printing PDFs from within their browser. This issue is being worked by Third Party Partners to resolve this issue with Mac print previewer. In the meantime, you can download the PDF and print from Adobe.

Thank you for your patience as we worked to resolve this issue.
Posted Oct 10, 2023 - 09:37 PDT

Identified

We have determined the root cause of the issue and we have a workaround to get you back to business. When printing a PDF from QuickBooks Online, please download the PDF to your machine and print from Adobe rather than from the browser. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
Posted Oct 09, 2023 - 08:30 PDT

Update

We have determined the root cause of the issue and we have a workaround to get you back to business. When printing a PDF from QuickBooks Online, please download the PDF to your machine and print from Adobe rather than from the browser. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
Posted Oct 09, 2023 - 08:29 PDT

Investigating

Some customers are currently unable to print Invoices and other transactions from their QuickBooks Online account on their Mac machines. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
Posted Oct 06, 2023 - 11:18 PDT
This incident affected: QuickBooks Online (United States).