QuickBooks Desktop users are unable to connect to American Express

Incident Report for QuickBooks

Resolved

This incident has been resolved.

Posted Aug 03, 2022 - 09:29 PDT

Identified

We have identified an issue that is preventing QuickBooks from connecting to AMEX in order to set up or download transactions. Intuit is partnering with AMEX to get this resolved as soon as possible.

Posted Aug 02, 2022 - 10:38 PDT

Investigating

We are investigating an issue that is preventing users from connecting to AMEX from within QuickBooks Desktop.

Posted Aug 02, 2022 - 10:37 PDT

This incident affected: QuickBooks Desktop (United States).