Customers unable to connect to financial instituations and see their bank feeds in QuickBooks

Incident Report for QuickBooks

Resolved

An earlier issue with connecting and refreshing financial institution accounts has been resolved. Please try again to connect to your bank or refresh your accounts. Our engineers identified an issue with an expired certificate that caused connectivity failure and have resolved the problem.
We apologize for the issue and thank you for your patience as we worked to fix it.
Posted Dec 26, 2018 - 20:15 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 26, 2018 - 18:56 PST

Investigating

Customers are currently unable to connect or refresh accounts with their financial institutions. This is impacting QuickBooks Online and QuickBooks Self-Employed. We are working on fixing the problem.
We apologize for the inconvenience and hope to get everything up and running soon.
Posted Dec 26, 2018 - 18:33 PST
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