Some customers are unable to login in to QuickBooks Online

Incident Report for QuickBooks

Resolved

This incident has been resolved.

Posted Dec 18, 2025 - 07:28 PST

Monitoring

A fix has been implemented and we are monitoring the results

Posted Dec 18, 2025 - 06:44 PST

Update

We are continuing to investigate this issue.

Posted Dec 18, 2025 - 06:24 PST

Update

We are continuing to investigate this issue.

Posted Dec 18, 2025 - 06:22 PST

Investigating

Some customers are currently unable to login in to their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

Posted Dec 18, 2025 - 02:52 PST

This incident affected: QuickBooks Online (United States, EMEA, APAC, Canada).