QBO Create invoice forced logged out issue

Incident Report for QuickBooks

Resolved

This incident has been resolved.

Posted Jan 17, 2025 - 07:08 PST

Investigating

An earlier issue with customers being force logged out from their QBO account when attempting to create a new transaction or when accessing the Sales Tax Center. Our teams have resolved the issue, and users should now be able to create and access without issue.

Thank you for your patience as we worked to resolve this issue.

Posted Jan 16, 2025 - 12:59 PST

Identified

Some customers are currently being force logged out from their QBO account when attempting to create a new transaction. We’ve identified the source of the problem and are working to resolve the issue.

Posted Jan 16, 2025 - 12:52 PST

This incident affected: QuickBooks Online (United States, Canada).