Cause of Monday’s service interruptions now resolved

Incident Report for QuickBooks

Resolved

On Monday, Oct. 22, a number of our QuickBooks Online customers experienced a major interruption in service, including login failures and very slow connections. The cause was a failure in our identity services, which was first reported at around 6:00AM Pacific Time. Our engineers restored the services by 12:45PM and have since resolved the problem. We apologize for the interruption in service and thank you for your patience as we worked to fix it.

Posted Oct 21, 2018 - 18:00 PDT