QuickBooks Online Customers are unable to view and add Products and Services

Incident Report for QuickBooks

Resolved

We have identified the cause to this issue and are in the process applying the fix. Please note that this fix may require you to clear cache and cookies within your browser. We appreciate your patience while we worked on getting this fixed.

Posted Jun 05, 2023 - 09:57 PDT

Update

We are continuing to investigate this issue.

Posted Jun 05, 2023 - 09:40 PDT

Investigating

We’re working to fix an issue with both viewing and adding Products and Services in QuickBooks Online.
Issue: Some of our QuickBooks Online customers are unable to view and edit Products and Services. We’ll share updates on our progress. We apologize for the inconvenience and hope to get everything up and running soon!

Posted Jun 05, 2023 - 09:40 PDT

This incident affected: QuickBooks Online (United States).