Some customers are unable to login in to QBTime

Incident Report for QuickBooks

Resolved

An earlier issue with QBTime prevented some users from login into their accounts. Our teams have resolved the issue, and users should now be able to log in.

Thank you for your patience as we worked to resolve this issue.
Posted Sep 22, 2021 - 12:55 PDT

Investigating

A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon!
Posted Sep 22, 2021 - 12:54 PDT

Identified

Some customers were unable to login into their QBTime account. We’ve identified the source of the problem and are working to resolve the issue.
Posted Sep 22, 2021 - 12:52 PDT

Investigating

Some customers are currently unable to login into their QBTime e account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon!
Posted Sep 22, 2021 - 12:50 PDT
This incident affected: QuickBooks Online (United States).