Our teams have resolved the issue, and users should now be able to view and process payments.
Thank you for your patience as we worked to resolve this issue.
Posted Aug 01, 2023 - 14:59 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 01, 2023 - 12:59 PDT
Update
We are continuing to investigate this issue.
Posted Aug 01, 2023 - 12:23 PDT
Update
We are continuing to investigate this issue.
Posted Aug 01, 2023 - 12:22 PDT
Update
We are continuing to investigate this issue.
Posted Aug 01, 2023 - 12:01 PDT
Investigating
We are currently aware of the error customers are receiving when attempting to pay invoices online with QuickBooks Online. We are currently investigating this issue and attempting to find the root cause of the error.
Thank You QuickBooks Online Support Team
Posted Aug 01, 2023 - 11:36 PDT
This incident affected: QuickBooks Online (United States, Canada) and QuickBooks Self-Employed (United States, Canada).
