Some customers are unable to access Payroll screen, being prompted to set up Two-Factor Authentication

Incident Report for QuickBooks

Resolved

This issue has now been resolved.
Posted Aug 08, 2023 - 04:11 PDT

Investigating

We're aware that some customers are unable to access Payroll in QuickBooks Online, and being prompted to set up Two-Factor Authentication. Investigation has commenced and we hope to get Payroll screen up and running soon. Apologies for any inconvenience that this is causing you.
Posted Aug 07, 2023 - 23:56 PDT
This incident affected: QuickBooks Online (APAC).