Some QBO customers are experiencing issues with their One Time Passcode

Incident Report for QuickBooks

Resolved

Engineers have confirmed that the issue is resolved and that the One Time Passcodes are being correctly received and recognized by QBO.
Thank you for bearing with us

Posted Oct 12, 2023 - 06:52 PDT

Investigating

Some QBO customers are experiencing issues with their One Time Passcode when setting up Bank Payments and Employee Direct Deposit. This issue is currently being investigated and we'll keep you posted on further developments as we work to resolve the issue. We apologize for any inconvenience this may cause.

Posted Oct 11, 2023 - 12:30 PDT

This incident affected: QuickBooks Online (Canada).