Some customers are currently getting Error 404 when trying to select receive payment in QuickBooks Online.

Incident Report for QuickBooks

Resolved

We have confirmed that the implemented fix has resolved the 404 error presented when creating a customer payment in QuickBooks Online. Thank you for your patience.
Posted Apr 03, 2019 - 12:10 PDT

Monitoring

A fix has been implemented for the issue with receiving payment in QuickBooks Online. Thank you for your patience as we got everything up and running!
Posted Apr 03, 2019 - 11:53 PDT

Investigating

Some customers are currently getting Error 404 when trying to select 'Receive Payment' in QuickBooks Online. We’re aware of this issue and are working to fix it.

As a workaround you can either open the invoice and then receive payment, or use the quick create (the + icon) and select receive payment from there.

We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon!
Posted Apr 03, 2019 - 10:44 PDT
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