Outage impacting our systems

Incident Report for QuickBooks

Resolved

This incident has been resolved.

Posted Aug 31, 2021 - 15:56 PDT

Monitoring

A fix has been implemented and you should now be able to login to your Intuit accounts. We are monitoring to ensure that there are no additional issues. We’ll continue to share updates as soon as we learn more.

Posted Aug 31, 2021 - 15:13 PDT

Update

We are continuing to investigate this issue.

Posted Aug 31, 2021 - 14:36 PDT

Update

We are continuing to investigate this issue.

Posted Aug 31, 2021 - 13:01 PDT

Investigating

We are currently experiencing intermittent outages impacting our systems and we are working diligently with our engineering teams to identify the issue for resolution. If you are unable to access your products, please try logging in or accessing you account in thirty minutes. We sincerely apologize for the impact this is having on running your business. Getting you back to business has been and continues to be our #1 priority.

Posted Aug 31, 2021 - 12:16 PDT

This incident affected: QuickBooks Online (United States, EMEA, APAC, Canada), QuickBooks Self-Employed (United States, EMEA, APAC, Canada), and QuickBooks Desktop (United States, EMEA, Canada).