American Express Credit Card customers unable to connect accounts or update Bank Feeds in QuickBooks

Incident Report for QuickBooks

Resolved

An earlier issue impacting American Express Credit Card in QuickBooks Online has been resolved. Please try again to connect or refresh your accounts. Thank you for your patience as we worked with American Express to resolve this issue quickly.
Posted Jun 25, 2019 - 11:13 PDT

Identified

American Express Credit Card customers are currently unable to connect new accounts or refresh Bank Feeds to download transactions. This is impacting QuickBooks Online and QuickBooks Self-Employed. We are engaged with American Express Credit Card and working to find a solution. We apologize for any inconvenience this may cause.
Posted Jun 25, 2019 - 07:58 PDT