Some customers using QuickBooks Online Core Payroll are seeing an error message when trying to submit their Full Payment Submission (FPS) / Employer Payment Summary (EPS)

Incident Report for QuickBooks

Resolved

This incident has been resolved.
Posted Apr 29, 2025 - 08:17 PDT

Update

We are continuing to monitor for any further issues.
Posted Apr 29, 2025 - 03:15 PDT

Monitoring

A fix has been implemented and we are monitoring the results. We kindly request QuickBooks Online Core Payroll customers to re-submit FPS / EPS if these were previously unsuccessful.
Posted Apr 29, 2025 - 03:15 PDT

Investigating

Some customers using QuickBooks Online Core Payroll are currently getting an error when trying to submit their FPS/ EPS
We’re working with our engineering teams to fix this and will keep you updated.
We apologise for the inconvenience and hope to get everything up and running soon!
Posted Apr 28, 2025 - 05:24 PDT
This incident affected: QuickBooks Online (United Kingdom).
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