We’re working to fix problems with QuickBooks Desktop Merchant Account

Incident Report for QuickBooks

Resolved

This incident has been resolved.

Posted Dec 07, 2023 - 10:17 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 07, 2023 - 09:53 PST

Update

We are continuing to investigate the issue. We apologize for the inconvenience and hope to get everything up and running soon!

Posted Dec 07, 2023 - 09:13 PST

Investigating

Some of our QuickBooks Desktop Merchant Account customers are currently unable to access the Merchant Deposits screen within their QuickBooks Desktop file. We’ve identified the source of the problem and are working to fix it. We’ll share updates on our progress.

We apologize for the inconvenience and hope to get everything up and running soon!

Posted Dec 07, 2023 - 08:40 PST

This incident affected: QuickBooks Desktop (United States).