American Express customers unable to connect accounts or update bank feeds in QuickBooks

Incident Report for QuickBooks

Resolved

An earlier issue with American Express connection is working again. We apologize for the interruption in service and thank you for your patience as we worked with American Express on resolution.
Posted Feb 27, 2019 - 16:11 PST

Investigating

American Express customers are currently unable to connect accounts or refresh accounts in bank feeds to download transactions. This is impacting QuickBooks Online and QuickBooks Self-Employed. We are working with American Express on fixing the problem. We apologize for the inconvenience and hope to get everything up and running soon.
Posted Feb 27, 2019 - 13:02 PST