Export QB Time to QBO Payroll System Error

Incident Report for QuickBooks

Resolved

This incident has been resolved.

Posted Mar 19, 2025 - 11:45 PDT

Investigating

An earlier issue with QBO and QuickBooks Time prevented some users from exporting time entries into their accounts. Our teams have resolved the issue, and after a refresh of the product users can now export those entries.

Thank you for your patience as we worked to resolve this issue.

Posted Mar 19, 2025 - 11:04 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 19, 2025 - 10:30 PDT

Investigating

Some customers are currently unable to export their approved time entries to their QBO Payroll account due to a System Failure Error. We’ve identified the source of the problem and are working to resolve the issue.

Posted Mar 19, 2025 - 08:15 PDT

This incident affected: QuickBooks Online (United States, Canada).