American Express Credit Card customers unable to connect accounts or update Bank Feeds in QuickBooks

Incident Report for QuickBooks

Resolved

An earlier issue with American Express connection is working again. Please refresh your Bank Feeds to download new transactions or attempt to connect your account again. We apologize for the interruption in service and thank you for your patience as we worked with American Express on resolution.
Posted Mar 11, 2019 - 15:00 PDT

Investigating

Investigating - American Express Credit Card customers are currently unable to connect new accounts or refresh Bank Feeds to download transactions. This is impacting QuickBooks Online and QuickBooks Self-Employed. We are working with American Express Credit Card on fixing the problem. We apologize for any inconvenience this may cause.
Posted Mar 11, 2019 - 08:15 PDT
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