The issue that was causing the error 355 for some Bank of America customers has been resolved. If you still see the error message, you can manually update your bank feed connection by going to the banking page and pressing update. We apologize for the interruption in service and thank you for your patience as we worked with Bank of America to resolve this issue.
Posted Jun 20, 2019 - 08:19 PDT
Identified
We have identified the issue causing error 355 for some Bank of America customers and working to implement a fix as quickly as possible. An update will be provided as soon as more information is available.
Posted Jun 19, 2019 - 13:44 PDT
Investigating
Some Bank of America customers are currently experiencing error 355 and unable to connect new accounts or refresh Bank Feeds to download transactions. This is impacting QuickBooks Online and QuickBooks Self-Employed. We are currently investigating this issue and will provide an update once this issue is resolved. We apologize for the inconvenience and thank you for your patience as we work on a solution.
