QBO Emailed Forms Not Received

Incident Report for QuickBooks

Resolved

A fix has been implemented. The emails are currently in a backlog and are being sent. This will take some time to work through the backlog but it is actively working through these emails.
Posted Aug 01, 2024 - 16:48 PDT

Monitoring

A fix has been implemented and we are monitoring the results. The emails are currently in a backlog and are being sent by the system. This will take some time to work through the backlog but it is actively working through these emails.
Posted Aug 01, 2024 - 12:54 PDT

Identified

Some customers are currently unable to send emails via QuickBooks online. We’ve identified the source of the problem and are working to resolve the issue. The emails are currently in a backlog and will be sent by the system after some time.
Posted Aug 01, 2024 - 09:46 PDT
This incident affected: QuickBooks Online (United States, United Kingdom, Canada).
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