Some customers are not receiving their Multi-factor Authentication code

Incident Report for QuickBooks

Resolved

Our engineering team have deployed a fix which we've confirmed has fixed the issue and that the codes should be received without issue. Thank you for bearing with us.
Posted Aug 21, 2023 - 13:25 PDT

Investigating

Some customers are not receiving their Multi-factor Authentication code. Our engineering team is currently looking into this issue as we'll you posted on our progress.
Posted Aug 21, 2023 - 12:47 PDT
This incident affected: QuickBooks Online (Canada).