Login Issue in QuickBooks Online

Incident Report for QuickBooks

Resolved

This incident has been resolved

Posted Nov 01, 2022 - 02:07 PDT

Monitoring

Some QuickBooks UK customers are experiencing login failures. The issue is the result of an outage at British Telecom (third party carrier). You can still login to QuickBooks on other networks or using a mobile data connection.

Posted Oct 31, 2022 - 10:08 PDT

Identified

We are aware that some customers are experiencing issues logging in to QuickBooks and other sites if they are using BT Internet. You can still login to QuickBooks on other networks or using a mobile data connection.

Posted Oct 31, 2022 - 08:16 PDT

Investigating

We are aware that some customers are experiencing issues logging in to Quickbooks Online and QuickBooks Accountant. We are working hard to resolve this as quickly as possible and sincerely apologise for any inconvenience

Posted Oct 31, 2022 - 06:19 PDT

This incident affected: QuickBooks Online (EMEA).