This incident has now been resolved. We are working on processing refunds for our customers who have been affected by this billing issue. If you are affected by this issue you should see a refund in the next few business days. There is no action needed on your part.
We apologize for the interruption in service and thank you for your patience as we worked to fix it.
Posted Dec 27, 2018 - 11:05 PST
Update
We are continuing to work on a fix for this issue. We apologize for the inconvenience and hope to get the issue resolved soon.
Posted Dec 27, 2018 - 00:28 PST
Update
We are continuing to work on a fix for this issue.
Posted Dec 26, 2018 - 14:17 PST
Identified
Some customers are currently experiencing issues with Intuit Online Payroll. We are aware of the billing issues impacting our customers. Our engineers are working on fixing the issue . We are also working with our customers to process refunds.
We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon!
