Some customers are unable to login into QBTime

Incident Report for QuickBooks

Resolved

An earlier issue with QBTime prevented some users from login into their accounts. Our teams have resolved the issue, and users should now be able to login.
We apologize for the interruption in service and thank you for your patience as we worked to fix it.
Posted Sep 09, 2021 - 10:51 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 09, 2021 - 10:45 PDT

Identified

Some customers are currently unable to login into their QBTime account. We’ve identified the source of the problem and are working to fix it.
Posted Sep 09, 2021 - 10:23 PDT

Update

We are continuing to investigate this issue.
Posted Sep 09, 2021 - 10:14 PDT

Investigating

Some customers are currently unable to login into their QBTime account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon!
Posted Sep 09, 2021 - 10:05 PDT
This incident affected: QuickBooks Online (United States).