We continuously monitor QuickBooks Online(US) for outages and slowdowns. If there are any service outages or interruptions, we will provide status updates here.
Resolved -
An earlier issue with Citibank connection is working again. We apologize for the interruption in service and thank you for your patience as we worked with Citi on resolution.
Feb 16, 16:00 UTC
Investigating -
Some Citibank customers are currently unable to connect accounts or refresh accounts in bank feeds to download transactions. This is impacting QuickBooks Online and QuickBooks Self-Employed. We are working with Citi on fixing the problem. We apologize for the inconvenience and hope to get everything up and running soon.
Feb 15, 18:07 UTC
Resolved -
This incident has been resolved. All customers are now able to edit contractors and employees with no issue.
Feb 12, 23:27 UTC
Identified -
The issue has been identified and we are working on implementing a fix at this time.
Feb 12, 23:07 UTC
Investigating -
Some customers are seeing an unresponsive page when attempting to edit their employees or contractors. We are aware of this issue and are working to fix it.
Feb 12, 20:55 UTC
Resolved -
Bank Feed issue resolved An earlier issue with Wells Fargo connection is working again. We apologize for the interruption in service and thank you for your patience as we worked with Wells Fargo on resolution.
Feb 10, 04:07 UTC
Update -
We are continuing to partner with Wells Fargo for a resolution to this issue. We apologize for the inconvenience this is causing.
Feb 8, 16:56 UTC
Identified -
The issue has been identified and a fix is being implemented.
Feb 7, 22:54 UTC
Investigating -
Wells Fargo customers are currently unable to connect accounts or refresh accounts in bank feeds to download transactions. This is impacting QuickBooks Online and QuickBooks Self-Employed. We are working with Wells Fargo on fixing the problem. We apologize for the inconvenience and hope to get everything up and running soon.
Feb 7, 18:00 UTC
Resolved -
This incident has been resolved.
Feb 7, 17:34 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 7, 17:18 UTC
Identified -
The issue has been identified and a fix is being implemented.
Feb 7, 17:17 UTC
Investigating -
Customers are currently unable to successfully save a bank transfer in QuickBooks. We’re working with our engineering teams to fix this and will keep you updated. We apologize for the inconvenience and hope to get everything up and running soon!
Feb 7, 15:50 UTC
Completed -
The scheduled maintenance has been completed.
Feb 7, 05:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 04:05 UTC
Scheduled -
Wells Fargo customers are currently unable to connect accounts or refresh accounts in bank feeds to download transactions. This is impacting QuickBooks Online and QuickBooks Self-Employed. Please try again after maintenance has been completed by Wells Fargo.
Feb 7, 04:04 UTC