Monitoring - American Express is currently performing maintenance on the website, and apologize for the inconvenience. There is no ETA for completion. In the meantime, .CSV and .PDF download features continue to be available for you to download your account activity. [These cannot be imported into QuickBooks/Quicken, but can be used to view statements.] If any transactions need to be entered into QuickBooks, they will need to be done manually until the webconnect downloads become available.
Jul 16, 09:43 PDT
We continuously monitor QuickBooks (US) for outages and slowdowns. If there are any service outages or interruptions, we will provide status updates here.
American Express Credit Card customers are currently unable to connect new accounts or refresh Bank Feeds to download transactions. This is impacting QuickBooks Online and QuickBooks Self-Employed. We apologize for any inconvenience this may cause. Thank you for your patience.
Posted on
Jul 11, 14:24 PDT
American Express Credit Card customers are currently unable to connect new accounts or refresh Bank Feeds to download transactions. This is impacting QuickBooks Online and QuickBooks Self-Employed. We apologize for any inconvenience this may cause. Thank you for your patience.
Posted on
Jul 11, 14:26 PDT
Completed -
The scheduled maintenance has been completed.
Jul 18, 23:45 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 22:45 PDT
Scheduled -
QuickBooks Online is currently undergoing scheduled maintenance. Customers may find they are unable to login to Quickbooks Online or experience latency. We apologize for the inconvenience that this may cause and hope to quickly complete the maintenance to minimize any disruption of service during this time!
Jul 15, 12:28 PDT
Resolved -
The issue that was causing customers to not be able to access the manage users page in QuickBooks Online has been resolved. We apologize for the interruption in service and thank you for your patience as we worked to resolve this issue.
Jul 17, 10:29 PDT
Investigating -
Some customers are currently unable to access the manage users page in QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon!
Jul 17, 09:26 PDT
Completed -
The scheduled maintenance has been completed.
Jul 16, 23:45 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 22:45 PDT
Scheduled -
Quickbooks Online is currently undergoing scheduled maintenance. Customers may find they are unable to login to Quickbooks Online or experience latency. We apologize for the inconvenience that this may cause and hope to quickly complete the maintenance to minimize any disruption of service during this time!
Jul 15, 12:26 PDT
Completed -
The scheduled maintenance has been completed.
Jul 15, 13:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 01:00 PDT
Update -
We will be undergoing scheduled maintenance during this time.
Jul 11, 14:27 PDT
Scheduled -
American Express Credit Card customers are currently unable to connect new accounts or refresh Bank Feeds to download transactions. This is impacting QuickBooks Online and QuickBooks Self-Employed. We apologize for any inconvenience this may cause. Thank you for your patience.
Jul 11, 14:23 PDT
Resolved -
The issue that was causing the general ledger report in QuickBooks Online to not be printed or exported to pdf has been resolved. We apologize for the interruption in service and thank you for your patience as we worked to resolve this issue.
Jul 8, 14:06 PDT
Investigating -
When viewing the general ledger report in QuickBooks Online, some customers are unable to print it or export to pdf. We’re aware of this issue and are working to fix it. As we work on resolving the issue, you can export the report to excel and print from there. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon!
Jul 8, 13:19 PDT
Completed -
The scheduled maintenance has been completed.
Jul 8, 13:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 01:00 PDT
Scheduled -
American Express Credit Card customers are currently unable to connect new accounts or refresh Bank Feeds to download transactions. This is impacting QuickBooks Online and QuickBooks Self-Employed. We apologize for any inconvenience this may cause. Thank you for your patience.
Jun 21, 14:10 PDT